A customer from Naza Tower, Kuala Lumpur, contacted DoorstepFix after noticing the LCD screen on her Huawei Nova 7 SE was peeling and separating from the phone body.
Since the customer was working during office hours, she sought a fast pickup repair service that did not require a visit to a phone repair shop.
First, the customer shared the repair issue through WhatsApp chat. The LCD screen had started peeling from the phone frame and required immediate checking.
After technician’s inspection through photos and messages, DoorstepFix immediately assigned a rider for pickup service.

Meanwhile, our rider arrived at Naza Tower, Kuala Lumpur, for device collection after confirming the customer’s lunch schedule and office timing.
The customer did not need to travel, wait at a repair shop or face KL traffic congestion.

After receiving the Huawei Nova 7 SE at our workshop, the technician’s inspection started immediately.
Because the LCD issue was confirmed early during WhatsApp inspection, the replacement process was completed within around 30 minutes.

After repair completion, the customer requested delivery around 1PM during lunch hour because she was still working inside the office.
Therefore, DoorstepFix followed the requested timing and arranged delivery according to the customer’s availability.

Finally, the repaired Huawei Nova 7 SE was delivered back safely to the customer at Naza Tower, Kuala Lumpur.
The customer later confirmed the device was received successfully and appreciated the fast pickup and delivery repair process.

DoorstepFix provides smartphone pickup repair services across Kuala Lumpur and Selangor including:
DoorstepFix.my © Huawei Screen Repair Pickup Service in Kuala Lumpur