How We Covers On-Demand Service Fee?

To provide convenient doorstep repair service, DoorstepFix.my uses third-party courier partner services (Lalamove). Lalamove is official partner with us & your device is safe all the time. You can claim or contact Lalamove for lost or stolen here.

Free Pickup Fee
DoorstepFix covers the pickup cost from the customer to our rider partner, Lalamove.

  • Enjoy the free pick up by our official partner courier services Lalamove. Pick up fare are waive by DoorstepFix & covers all Klang Valley & KL areas.

Delivery Fee
• After repair completion and customer confirmation, the delivery fee back to the customer is paid by the customer.


• Delivery fee amount will be shared before dispatch & customer can see the exact fare during the rider tracking page.

Courier Service
• All pickups and deliveries are handled via official Lalamove or similar third-party courier.
• DoorstepFix.my is not responsible for courier delays but will assist where possible.

By proceeding with the repair, the customer agrees to this delivery arrangement.