How We Covers On-Demand Service Fee?

To provide convenient doorstep repair service, DoorstepFix.my uses third-party courier partner services (Lalamove). Lalamove is official partner with us & your device is safe all the time. You can claim or contact Lalamove for lost or stolen here.

Free Pickup Fee
β€’ DoorstepFix covers the pickup cost from the customer to our rider partner, Lalamove.

  • Enjoy the free pick up by our official partner courier services Lalamove. Pick up fare are waive by DoorstepFix & covers all Klang Valley & KL areas.

Delivery Fee
β€’ After repair completion and customer confirmation, the delivery fee back to the customer is paid by the customer.


β€’ Delivery fee amount will be shared before dispatch & customer can see the exact fare during the rider tracking page.

Courier Service
β€’ All pickups and deliveries are handled via official Lalamove or similar third-party courier.
β€’ DoorstepFix.my is not responsible for courier delays but will assist where possible.

By proceeding with the repair, the customer agrees to this delivery arrangement.